What we do:
Reliance SP provides
operational consulting with IT services, the result of which is a business
Business solutions reveal increased profits through improved sales and/or
We create business solutions through better information management - gathering,
refining and analyzing data - based on improved processes and appropriate
All our business solutions are practical and measurable.
What is practical? The solution reduces the tasks
of your day-to-day operations.
What is measurable? The results show up as
Each business solution is exclusively crafted for the customer we serve.
We provide information management guidance to companies that want to better
analyze data, streamline processes, and increase profits. "Information
management" refers to evaluating, measuring and improving the products of
activities that underwrite business success.
This information includes all data that streams into a company from its
suppliers, customers, representatives and employees, as well as what streams
out of it, such as all data related to order fulfillment. It can be precise
(numeric or monitory), random with no initially-understood pattern, or
conceptual, such as information that clearly describes products and services.
Why we do it:
provides the connection between business owners/managers who have visions of a
more profitable future contrasted with their current business situation.
While managers intuitively know what information they want to analyze, they
don't know how to organize the business processes necessary to generate this
information or the procedures related to implementing their goals. Even if they
do have this knowledge, they do not know what tools to use to efficiently get
the most out of their investment (time and money).
Network, database administrators and programmers, on the other hand, understand
how to implement business tools, but do not necessarily know how to use these
tools in ways that answer management's needs.
This is where Reliance Solutions steps in.
How we do it
Reliance Solutions helps
owners and managers formulize their objectives, strengths and problems. We then
identify most practical steps that lead to satisfactory solutions, increased
profits and decreased costs.
We strive for "business solutions," which is our way of saying that once
problems are identified, we develop measurable improvements. Most commonly, a
measurable improvement increases profits through increased sales and/or
increased efficiency with resulting decreased costs.
Business solutions are made up of three components: process, technology and
Process Innovation: Day to day activities are
organized in such a way that generate measurable information. Once activities
are measured, they become manageable.
Technology: Tools are installed that improve
(leverage) the new processes mentioned above.
On-going Support: The support-staff is trained on the
new system or systems and management is taught on how to evaluate processes and
The team at Reliance
Solutions works for its clients, not for software vendors.
After thoroughly evaluating the business, we recommend new processes and
user-friendly software that supports those processes.
We understand hundreds of software packages available from providers around the
globe and do not prefer one system over another until understanding
Management makes all final decisions, fully understanding the potential
positive and measurable outcomes their decisions will have on the company.
Management is assured of our continued support, including software
installation, training and interpreting results in a way that improves profits.
Reliance Solutions works
with managers to clarify needs, identify information that supports those needs
and develop the procedures necessary to streamline systems.
Once all the data, procedures and systems are established, Reliance Solutions
makes sure that operations run smoothly. This is done through the proper
installation and use of software through training and ongoing systems support.
Network manager and/or IT department can rest assured that it does not need to
support every single unique application required for overall corporate
Who we do it for:
Reliance Solutions works
with small to medium-sized, successful businesses. All these businesses have
key managers who understand daily operations, but lack broad-based analysts and
Many of these companies are closely owned, with family-members running the
operation. Others are departmental in nature. No matter what the business
structure, we run projects on a company-wide level as well as at the
departmental and/or cross-departmental level.
Note that prior business success is critical to what we do. We improve upon
good work already accomplished, working with motivated owners and managers for
improved growth and profitability.