Reliance SP provides operational consulting with IT services, the result of which is a business solution.

Business solutions reveal increased profits through improved sales and/or reduced costs.

We create business solutions through better information management - gathering, refining and analyzing data - based on improved processes and appropriate tools.

All our business solutions are practical and measurable.
     What is practical? The solution reduces the tasks of your day-to-day operations.
     What is measurable? The results show up as increased profits.

Each business solution is exclusively crafted for the customer we serve.
We provide information management guidance to companies that want to better analyze data, streamline processes, and increase profits. "Information management" refers to evaluating, measuring and improving the products of activities that underwrite business success.
This information includes all data that streams into a company from its suppliers, customers, representatives and employees, as well as what streams out of it, such as all data related to order fulfillment. It can be precise (numeric or monitory), random with no initially-understood pattern, or conceptual, such as information that clearly describes products and services.

Reliance Solutions provides the connection between business owners/managers who have visions of a more profitable future contrasted with their current business situation.

While managers intuitively know what information they want to analyze, they don't know how to organize the business processes necessary to generate this information or the procedures related to implementing their goals. Even if they do have this knowledge, they do not know what tools to use to efficiently get the most out of their investment (time and money).

Network, database administrators and programmers, on the other hand, understand how to implement business tools, but do not necessarily know how to use these tools in ways that answer management's needs. This is where Reliance Solutions steps in.

Reliance Solutions helps owners and managers formulize their objectives, strengths and problems. We then identify most practical steps that lead to satisfactory solutions, increased profits and decreased costs.

We strive for "business solutions," which is our way of saying that once problems are identified, we develop measurable improvements. Most commonly, a measurable improvement increases profits through increased sales and/or increased efficiency with resulting decreased costs.

Business solutions are made up of three components: process, technology and on-going support.

• Process Innovation: Day to day activities are organized in such a way that generate measurable information. Once activities are measured, they become manageable.
  
• Technology: Tools are installed that improve (leverage) the new processes mentioned above.
  
• On-going Support: The support-staff is trained on the new system or systems and management is taught on how to evaluate processes and leverage information

The team at Reliance Solutions works for its clients, not for software vendors.

After thoroughly evaluating the business, we recommend new processes and user-friendly software that supports those processes.

We understand hundreds of software packages available from providers around the globe and do not prefer one system over another until understanding management's needs

Management makes all final decisions, fully understanding the potential positive and measurable outcomes their decisions will have on the company.

Management is assured of our continued support, including software installation, training and interpreting results in a way that improves profits.

Management Support:

Reliance Solutions works with managers to clarify needs, identify information that supports those needs and develop the procedures necessary to streamline systems.

Once all the data, procedures and systems are established, Reliance Solutions makes sure that operations run smoothly. This is done through the proper installation and use of software through training and ongoing systems support. Network manager and/or IT department can rest assured that it does not need to support every single unique application required for overall corporate efficiency.

Reliance Solutions works with small to medium-sized, successful businesses. All these businesses have key managers who understand daily operations, but lack broad-based analysts and system specialists.

Many of these companies are closely owned, with family-members running the operation. Others are departmental in nature. No matter what the business structure, we run projects on a company-wide level as well as at the departmental and/or cross-departmental level.

Note that prior business success is critical to what we do. We improve upon good work already accomplished, working with motivated owners and managers for improved growth and profitability.